1. Information We Collect

We collect information necessary to provide our services and fulfill your orders.

Personal Information
 

When you place an order or contact us, we may collect:

• Full name

• Billing address

• Shipping address

• Email address

• Phone or WhatsApp number
   

Order Information

We may collect information relating to:

• Original artworks or fine art prints purchased

• Order history

• Customer enquiries and correspondence
   

Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Website usage and browsing activity through cookies and similar technologies
   

Payment Information

We do not store or process your payment card details or other sensitive payment credentials. Payments are securely processed through trusted third-party payment providers.
 

2. How We Use Your Information

Your information may be used to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Respond to enquiries and customer support requests

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Send updates about new artwork releases, exhibitions, or studio news if you have chosen to receive marketing communications

• Comply with applicable legal, tax, and accounting obligations

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
 

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information only when necessary with trusted third-party service providers, including:

• Secure payment providers

• Domestic and international shipping partners responsible for delivering your order

• Website hosting providers and analytics services used to operate and improve our website

• Government authorities or legal bodies where required by applicable law

Information shared is limited to what is necessary for these services.
 

4. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, improve website functionality, and understand how visitors use our website.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
 

5. Website Platform

This website is hosted on the Wix platform. Wix provides the infrastructure that enables us to present our artwork and process customer purchases. Information submitted through this website may be stored through Wix's secure data storage systems in accordance with Wix's privacy and security practices.
 

6. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or misuse.

While no method of electronic transmission or storage is completely secure, we strive to protect your information using industry-standard security practices.
 

7. Children's Privacy

This website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can promptly remove it.
 

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information where legally permitted

• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or website functionality.

Any updates will be published on this page together with the revised "Last Updated" date.
 

10. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Shrenith Patalay Art Studio

Email: shrenith.patalay@gmail.com

Phone / WhatsApp: +91 9989066722

Location: Hyderabad, Telangana, India